2024 Shortlist
Shortlist
2024 Shortlist
CLAIMS AWARDS
Customer Care Award
Aviva UKGI Claims
AXA Commercial Claims
Claims Innovation of the Year – Insurer/Broker
Sponsored by
Aviva UKGI Claims
Axa
Beazley
Claims Innovation of the Year – Outsourced Partner
Charles Taylor
Crawford & Company
DAC Beachcroft & Bridgetech Automotive
DWF Law
GBB
McKenzie Intelligence Services (MIS)
RDT
SBS
Insurance Claims Team of the Year
Arch Swift Claims Team
Aviva UKGI Claims - Personal Lines Motor
Hiscox Recovery Team
Liberty Global Transaction Solutions Claims Team
Markel
Zego
Zurich Insurance – Motor Third Party Intervention Team
Claims Collaboration of the Year
Sponsored by:
Aviva’s Build Back Better: Value chain collaboration for delivering property flood resilience best practice for insurance claims
Axa and Crawford & Company
Clear Insurance Management (Claims and marketing team collaboration)
DCL and DWF Law
Reserv and Vitesse
Sedgwick and NFU Mutual
Zurich and Keoghs - Lauri PI
Insurance Claims Manager of the Year
Craig Ashcroft, Arch Insurance
Martin Clancy, Zurich Insurance
Gareth Davies, Allianz Commercial
Suzanne O’Donoghue, Zurich Insurance
Carl Mather, Aviva UKGI Claims
Simon Radcliffe, Liberty Global Transaction Solutions
Caroline Tait, Westcor International
Claims & Fraud Rising Star Award
Bethany Foster, Zurich Insurance
Hannah Gunter, CSG - DAC Beachcroft Claims
Nathan Jones, DWF Law
Luke Malvern, NFU Mutual
Lauren Thrower, Hiscox
Morgan White, Allianz Commercial
ESG: The Sustainable Claims Initiative of the Year
Aviva UKGI
Rainbow Restoration UK
Sedgwick
FRAUD AWARDS
Combatting Fraud - Collaboration of the Year
Aviva and Charles Taylor
Claims Consortium Group and Ageas
Crawford Legal Services, Crawford TPA and Cuvva
Direct Line Group and Clyde & Co
HF & Axa UK: Non-Complex Motor Fraud Outsource (NCMF Outsource)
LV, Allied Universal C&I, Clearspeed
LV & Keoghs
Markerstudy Insurance Services and DWF Law
Tesco & Keoghs
Combatting Fraud - Technology Innovation of the Year
1st Central & Shift Technology
Cigna Healthcare Payment Integrity Team
DWF Law
HF & Admiral
Keoghs – Sonic
LexisNexis Risk Solutions
Synectics
Verisk - Digital Media Forensics
Fraud Investigation Team of the Year – Independent
Sponsored by
DAC Beachcroft Claims
DWF Law
HF (with 1st Central)
Keoghs
Sedgwick
Fraud Intelligence Team of the Year
Sponsored by:
Aviva UKGI Claims - Special Investigations Unit
Clyde & Co ]
DWF Law
Keoghs
LV Financial Crime Intelligence Team
Counter Fraud Team of the Year
sponsored by
Aviva UKGI Claims Counter Fraud Team
AXA Commercial Counter Fraud Team
AXA Retail Home Investigation Team’
Cigna Healthcare Payment Integrity Team
LV
QBE Insurance
Sabre Insurance Counter-Fraud Team
Claims & Fraud Rising Star Award
Bethany Foster, Zurich Insurance
Hannah Gunter, CSG - DAC Beachcroft Claims
Nathan Jones, DWF Law
Luke Malvern, NFU Mutual
Lauren Thrower, Hiscox
Morgan White, Allianz Commercial
Fraud Investigation of the Year
Admiral Insurance
Allianz Commercial - Large Corporate and Specialty
Allianz Commercial
Crawford Legal Services
HF & Admiral
HF & Esure
NFU Mutual
QBE insurance