Shortlist

Shortlist

Congratulations to all of our 2021 finalists!

Customer Care Award

Covea Insurance

Markel UK

Sedgwick

Zurich Support Claims Services

Claims Innovation of the Year – Broker/insurer

AXA UK

CFC Underwriting

Direct Line Group Commercial Claims

QBE Europe

Tesco Underwriting

Zurich Insurance in collaboration with Sprout a.i

Claims Innovation of the Year - Outsourced Partner

Aquarium Software

Crawford Legal Services

Davies

DWF Law

Horwich Farrelly Online Litigation Triage

Sedgwick

VisionTrack

Willis Towers Watson Claims Consulting Team

Insurance Claims Team of the Year

Allianz Insurance – Surge Team

Ecclesiastical Claims Team

Markel UK

NFU Mutual Corporate Insurance – Motor Damage Team

QBE Europe

RSA Wedding Claims Team

Zurich Insurance

Claims Collaboration of the Year

DAC Beachcroft and InterEurope AG

Markel and William Pitt

Motor Insurers’ Bureau and BLM

RSA and DWF Law

Sedgwick, Geobear and Legal & General

Zurich and Sprout.ai

Insurance Claims Manager of the Year

Colin Davies, Allianz

Keith Gregory, Allianz

Ian Hollingworth, Markel UK

Leanne McGarrity, Allianz

Case Manager/Rehabilitation Employee of the Year

Bob Butler, HCML

Jenny Bond, Zurich Rehabilitation Team

Martha O’Roarke, Zurich Rehabilitation Team

Stephanie Przybylski, Travelers Europe

Susan Swales, Zurich Rehabilitation Team

Rehabilitation Initiative of the Year

Winner announced on the night

The Sustainable Claims Management Award

Winner announced on the night

Combatting Fraud – Collaboration of the Year

Allianz Insurance and Keoghs – First Private Prosecution

Aviva and Clyde & Co – Project Martello

RSA and DWF Law – Covid Travel Fraud

Combatting Fraud – Technology Innovation of the Year

BLM

Cazana

Charles Taylor Specialist Investigation Services

Crawford Legal Services

Horwich Farrelly Online Litigation Triage [HOLT]

HSBC Fraud and Cyber Awareness App

Pact

Fraud Investigation of the Year

Admiral

Aviva Special Investigations Unit

Allianz Claims

Chubb

Direct Line and Keoghs

NFU – Underwriting Counter Fraud Team

QBE Europe

Somerset Bridge

Fraud Investigation Team – Independent

Crawford Legal Services

DWF Law

Flint Bishop

Horwich Farrelly Professional Enablers’ Team

Keoghs

Fraud Intelligence Team of the Year

Counter Fraud Team of the Year

Allianz Global Corporate and Specialty

NFU Mutual – Corporate Insurance

Tesco Underwriting

The Richard Davies Memorial Award for Unsung Insurance Fraud Fighter

Winner announced on the night

Young Fraud Investigator of the Year

Sam Fieldhouse, Horwich Farrelly

Lucy Gardiner, Allianz Global Corporate and Specialty

Joseph O’Gorman, DWF Law

Imagin Shore, Flint Bishop

Rebecca Ward Morris, BLM

Technology Partner of the Year

Keoghs – a Davies Business

Pact

Rightindem

Rightpath Claims

The Training Award

Allianz Insurance

Aviva

DAC Beachcroft

Harwell Restoration

SPB UK & Ireland

Claims Achievement Award

Winner announced on the night

Fraud Achievement Award

Winner announced on the night