Congratulations to all of our 2022 finalists!

Case Manager/Rehabilitation Employee of the Year

Victoria McDermott , Enable Therapy Services

Holly Luxton, Enable Therapy Services


Claims Collaboration of the Year

1st Central and DWF Law

Catalyst Services UK

Oakleafe Claims

Zurich Insurance and DAC Beachcroft


Claims Innovation of the Year – Insurer/Broker

MS Amlin

NFU Mutual

Zurich Insurance UK



Claims Innovation of the Year – Outsourced Partner

Charles Taylor


DWF Law and Aviva

Horwich Farrelly - HOLLY

Oakleafe Claims

Sedgwick -

Synergy Cloud


Combatting Fraud - Collaboration of the Year

1st Central and Horwich Farrelly

Aioi Nissay Dowa Insurance UK and Mind Foundry

Aviva Insurance and DAC Beachcroft

Chubb, Kennedys, Kennedys IQ, University of Manchester Decision and Cognitive Science Research Centre

Direct Line Group and The Cotswold Group

General Insurance Fraud Council

Keoghs (a Davies Business) – Allianz

NFU Mutual and DWF Law


Combatting Fraud - Technology Innovation of the Year


Chubb Insurance

Clyde & Co - Fraud Screen

Covéa Insurance – Ghostbot

The Cotswold Group - ANPR Claims Validation Platform

Horwich Farrelly


Zurich Insurance in partnership with issured


Counter Fraud Team of the Year

Sponsored by

Allianz Commercial Counter Fraud Team

Esure- Home Claims Fraud Operations Team


NFU Mutual – Claims Validation Operations Team -

RSA Insurance - Cannabis Farm & Cultivation Claims Management

Zurich Insurance Claims Investigation Unit


Customer Care Award

Aviva Claims


QBE Business Insurance


ESG: The Sustainable Claims Initiative of the Year Award

Ageas UK

Claims Planet

Flood Re

The Cotswold Group


Fraud Intelligence Team of the Year

Sponsored by

Clyde & Co - Intelligence Team


Horwich Farrelly Intelligence Team


Fraud Investigation of the Year

Ageas Insurance and Weightmans

Allianz, Sedgwick & BLM

Allianz & Specialist Lines Adjusting

Esure and Horwich Farrelly

Hastings Direct and Horwich Farrelly

NFU Mutual - Operation Kansas

NFU Mutual – Operation Meadowhawk


Fraud Investigation Team of the Year – Independent


Charles Taylor

Clyde & Co - Section 57 Team

Horwich Farrelly

Keoghs (a Davies Business)


Woodgate & Clark


Insurance Claims Manager of the Year

Winner Announced on the Night


Insurance Claims Team of the Year


Aviva Casualty Claims

Animal Friends Insurance

Covéa Insurance

Ecclesiastical Claims Team


Insurance Law Firm of the Year

Winner Announced on the Night


Rehabilitation Initiative of the Year

Enable Therapy Services - Income Protection Initiative

Zurich Insurance UK - Mental Health Support Proposition


The Claims Rising Star

Aidan Farrelly, Sedgwick

Joseph O'Gorman, DWF Law


Training and Development Award

Horwich Farrelly

MS Amlin


Unsung Hero

Linda Avan - DWF

Paul Jackson - Clyde & Co

Agnieszka Richards - NFU Mutual

Derek Thomson – Ecclesiastical

James Wood - NFU Mutual -


Young Fraud Fighter

Charlie Barclay - NFU Mutual

Charlie Mackie – Keoghs (a Davies Business)

Jack McNeil – Zurich Insurance

Krishan Patel-Watts - Marshmallow

Anna Phelps – Marshmallow

Joe Swinnerton – Horwich Farrelly


Achievement Award

Winner Announced on the Night