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Shortlist
Shortlist
Congratulations to all of our 2021 finalists!
Claims Awards Finalists
Customer Care Award
Claims Innovation of the Year – Broker/insurer
AXA UK
Direct Line Group Commercial Claims
QBE Europe
Tesco Underwriting
Zurich Insurance in collaboration with Sprout a.i
Claims Innovation of the Year - Outsourced Partner
Crawford Legal Services
Davies
DWF Law
Horwich Farrelly Online Litigation Triage
VisionTrack
Willis Towers Watson Claims Consulting Team
Insurance Claims Team of the Year
Allianz Insurance – Surge Team
NFU Mutual Corporate Insurance – Motor Damage Team
QBE Europe
RSA Wedding Claims Team
Zurich Insurance
Claims Collaboration of the Year
DAC Beachcroft and InterEurope AG
Markel and William Pitt
Motor Insurers’ Bureau and BLM
RSA and DWF Law
Sedgwick, Geobear and Legal & General
Zurich and Sprout.ai
Insurance Claims Manager of the Year
Colin Davies, Allianz
Keith Gregory, Allianz
Ian Hollingworth, Markel UK
Leanne McGarrity, Allianz
Case Manager/Rehabilitation Employee of the Year
Jenny Bond, Zurich Rehabilitation Team
Martha O’Roarke, Zurich Rehabilitation Team
Stephanie Przybylski, Travelers Europe
Susan Swales, Zurich Rehabilitation Team
Rehabilitation Initiative of the Year
Winner announced on the night
The Sustainable Claims Management Award
Winner announced on the night
Fraud Awards Finalists
Combatting Fraud – Collaboration of the Year
Allianz Insurance and Keoghs – First Private Prosecution
Aviva and Clyde & Co – Project Martello
RSA and DWF Law – Covid Travel Fraud
Combatting Fraud – Technology Innovation of the Year
BLM
Cazana
Charles Taylor Specialist Investigation Services
Crawford Legal Services
Horwich Farrelly Online Litigation Triage [HOLT]
HSBC Fraud and Cyber Awareness App
Pact
Fraud Investigation of the Year
Admiral
Aviva Special Investigations Unit
Allianz Claims
Direct Line and Keoghs
NFU – Underwriting Counter Fraud Team
Somerset Bridge
Fraud Investigation Team – Independent
Fraud Intelligence Team of the Year
Counter Fraud Team of the Year
The Richard Davies Memorial Award for Unsung Insurance Fraud Fighter
Winner announced on the night
Young Fraud Investigator of the Year
Sam Fieldhouse, Horwich Farrelly
Lucy Gardiner, Allianz Global Corporate and Specialty
Imagin Shore, Flint Bishop
Rebecca Ward Morris, BLM
Joint Claims/Fraud Awards Finalists
Technology Partner of the Year
The Training Award
Claims Achievement Award
Winner announced on the night
Fraud Achievement Award
Winner announced on the night