Judging Panel

Judging Panel

Jonathan Swift

Director of Content

Insurance Post

Post and Insurance Age content director Jonathan Swift has written and commented about the insurance industry since 1998. He has appeared on television speaking about topics as diverse as the insurance implications of Michael Jackson's death to the consequences of consolidation on motor premiums; and is a past winner of the British Insurance Brokers' Association journalist of the year and Association of British Insurers general insurance trade journalist prizes.
Jonathan has chaired/ hosted over 100 insurance events from roundtables involving a small specially invited audience, to addressing over 2000 people at the British Insurance Awards at the Royal Albert Hall. He is listed as a top 50 insurtech influencer by Insurtech News and presently coordinates the All Party Parliamentary Group for Insurance and Financial Services.

Mark Allen

Chief fraud and financial crime


Martin Ashfield

Head of Commercial Property Claims, Axa Commerical Lines & Personal Intermediary


Martin joined the insurance industry in 1986 and has remained in the claims arena since then covering a variety of roles across most business classes including operational claims handling, project management, operational management and strategic planning.

Based in the Bolton Centre of Excellence, Martin is responsible for all aspects of Commercial Property and Motor Trade claims in the UK for AXA Insurance, including the operational delivery and cost control, together with the development and implementation of the strategic plans for the Property Supply Chain.

Martin is part of the ABI Property Working Group and has been involved in industry activity around issues and responses to Surge events, and more recently under insurance. He also sits on the CII Claims Faculty Board.

Martin is a regular contributor to the trade press on property claims articles and also presents at Claims clinics and Conferences on property and supply chain related issues.

Laurence Besemer


Forum of Insurance Lawyers

David Bonehill

Claims and Risk Services Director,


David has over 25 years' experience working in insurance claims having worked for CU, CGU and Aviva before joining Chubb as UK /Ireland Property Claims Manager. In 2006 he joined the Ecclesiastical group where he has responsibility for leading the Claims and Risk Services functions, setting strategy and philosophy in partnership with key stakeholders, with the aim of delivering unsurpassed levels of Customer Service and technical standards in support of Group business objectives.

Allan Clare

Obsequella Ltd

Ben Fletcher


Insurance Fraud Bureau

As Director of the Insurance Fraud Bureau (IFB), Ben Fletcher leads the insurance industry’s collective fight against organised fraud.

With unrivalled access to industry data and a sophisticated analytics platform that can identify industry-wide fraud trends and patterns, the IFB holds a unique position. In 2017 the IFB celebrated its landmark 500th conviction, since being set up back in 2006.

Ben also sits on the Insurance Fraud Enforcement Department’s Steering Group; the ABI’s Financial Crime Committee and chairs the Insurance Fraud Register Steering Board.

Prior to joining the IFB in 2007, Ben worked in a variety of counter-fraud roles within the insurance industry setting up and managing fraud teams.


Candy Holland
Andrew Gibbons

Managing Director

Mason Owen Financial Services

Ursula Jallow

Formerly of LV

David Lamping

Former executive claims advocate and the Head of claims

Cooke & Mason

David Lamping has spent his whole career (45 years) dealing with insurance claims of every class and type in many jurisdictions around the world, which means that despite being an Executive Director his heart beats as a technician, and ‘adjustment' flows through his veins. He is PIB's Executive Claims Advocate and the Head of Claims at Cooke & Mason plc, he has a seat on the BIBA National Claims Working Group. David is a family man, a yachtsman and adventure traveller.

Sue McCall

Head of Claims

Aspen Risk Management

Sue is the Head of Claims for Aspen Risk Management, She set up the technical and operational standards and management of the claims function in 2011. This now sits across 2 platforms, handling Commercial Claims to include GL, Property, D&O, PI, Cyber and Marine Transit. She has helped shape the products offered, identifying client needs with market research and relationship management. Earlier roles include that of founding Director of Hawes McCall and Associates, Head of Group Claims for Novae (now Axis) and Head of London Market Claims for Independent Insurance.

Sue has over 35 years’ experience in change management, operational management and technical claims handling and investigation, spanning most classes. She has an advanced diploma in insurance from the Chartered Insurance Institute; is a Chartered Insurer; sits on the Post Claims Network Board; is a past President of the North Downs Insurance Institute and the current Chair of the Society of Claims Professionals.

Sue is a great supporter of Diversity and Inclusion, holding a role as the D&I Officer for North Downs Insurance Institute from 2017-2019. She helped with the CIIs Dive In Campaign at Lloyds, is also a member of the Link Insurance Network; regularly attends the Interlaw Diversity Forum Events and has a special interest in mental health strategies in the workplace.

Susan Miller

Society of Claims Professionals and Ms Amlin

Clive Nicholls

Former CEO

Crawford & Co

Clive Nicholls

ACII, ACILA, FCILA Chief Executive Officer, UK & Ireland


In March 2015, Clive was appointed Chief Executive Officer, UK & Ireland for Crawford. He joined Crawford in 2009 and had previously been Senior Vice President, Global Markets and Client Development for Europe, Middle East, Africa & Asia Pacific.

Clive began his career in 1981 with Robins Davies & Little and moved to GAB Robins in 1983 where he worked in a variety of senior roles, leading to his appointment as CEO in 2000. He is ACI and FCILA qualified. After leaving GAB, Clive joined Accidentcare which, following a merger and flotation on the AIM market, became Aquilo Plc. In 2006, Clive was instrumental in setting up a building repair network business, before transferring to Rok Plc as Business Development Director, Maintenance Division when the business was acquired in 2007.

David Ross

Executive Director

The Chartered Institute of Loss Adjusters

Andy Webb

Operational change leader, Consultant, Advisor, Mentor and Start up investor

Andy has delivered change and growth in executive leadership roles across insurance and the insurance supply chain for the last 20 years. Andy has led on every facet of insurance including technology, pricing, sales, servicing and claims across both direct and broker models. 

Having also crossed over into the supply chain, including executive leadership roles in Loss Adjusting and the associated trades, Andy has a valuable first hand insight into the design and ‘delivery of the promise’ of general insurance. 

Andy is a great believer in people creating added value; driving culture and investing in people alongside new technology models to bring together both convenience, and a personal touch when it makes a difference.