Claims and Fraud Summit

At this year's FREE to attend virtual Insurance Claims & Fraud Summit we're exploring how organisations can effectively tread the thin line of delivering superb customer care, whilst mitigating against the ever-present threat of insurance fraud.

18 November 2020
2020-11-18 09:00:00 +0000

The annual Claims and Fraud Summit will be taking place this year virtually on 18-19 November 2020 – be sure to join us and take advantage of our online networking platform, livestreamed agenda sessions and explore a wealth of content.

Coronavirus, lockdown and the new “socially distanced” normal in our professional and personal lives have caused previously unknown disruption, piling pressure onto insurance claims and fraud operations to ensure that customers and clients are supported through these turbulent times, claims are paid to those in need of support and fraudsters are deterred and bought to justice.

Our 2020 agenda will look at how the Covid-19 pandemic has forced insurers to reimagine their customer claims journey, where the blind spots were in the operations, enhanced vigilance to adapting fraud and the increase in digitialisation across both claims and fraud operations.

We will also be looking at the impact of climate change on our future claims journey, how will AI and machine learning be able to take fraud detection to the next level, what is the latest in the ongoing Whiplash Reform rollout and what it requires to build a business-wide culture of anti-fraud awareness.

So, go ahead and join us to get the full Claims and Fraud Summit virtual experience. 

2019 Event Gallery