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Post and Insurance Age content director Jonathan Swift has written and commented about the insurance industry since 1998. He has appeared on television speaking about topics as diverse as the insurance implications of Michael Jackson's death to the consequences of consolidation on motor premiums; and is a past winner of the British Insurance Brokers' Association journalist of the year and Association of British Insurers general insurance trade journalist prizes.
Jonathan has chaired/ hosted over 100 insurance events from roundtables involving a small specially invited audience, to addressing over 2000 people at the British Insurance Awards at the Royal Albert Hall. He is listed as a top 50 insurtech influencer by Insurtech News and presently coordinates the All Party Parliamentary Group for Insurance and Financial Services.

David has 20 years experience applying information and analysis to help design business, customer and marketing strategy; including advanced analysis, econometric modelling, bespoke research, behavioural databases, company accounts, desk research, third party information sources and executive interviews.

David now runs the central analytics function within the BBC.  This team is responsible for helping product, editorial and marketing teams get the most of out new and existing data sources including the signed in web analytics data. This work ranges from advanced analytics and segmentation to simpler behavioural insight, and on to hosted data tools and visualisations.

Bart Patrick brings more than 25 years of experience to bear on Duck Creek’s plans in growing it’s footprint in Europe, with some of the most creative and ambitious business strategies being set. Specialising in digital insurance innovation, Bart has helped insurers and insurtechs alike get the most from their investments in technology. For those who know Bart, understand his passion for doing the right thing for the insurance market.

Scott Field has over 15 years’ experience working in the insurance industry in a variety of positions on both the insurer side, the data provider side and the software technology side.

James has worked in the financial services industry in London since 1989, at a variety of organisations ranging from brokers Holman Wade Limited, to Lloyd’s of London in-house reinsurance company Centrewrite, to The Euclidian Group where he served as Group Information Manager – effectively IT Director.  He then moved onto the service side Financial Services joining software house the Wildnet Group in 2005 and then onto Colt Technology Services in 2009. 

Originally joining Equinix to head the company’s expansion into the insurance sector, James now has vertical responsibility for the whole of financial services in EMEA, but works closely with Equinix’s Americas and APAC teams in developing the Company’s colocation, enterprise and ecosystems businesses across all financial services markets.

James holds a Master’s Degree from City University, London, and has been a Fellow of the Chartered Insurance Institute (FCII) since 2000.

Peter Anna has over 25 years’ experience working for large telecommunications/IT organisations, such as Telefonica O2 and Telewest (now Virgin Media), helping customers understand how technology can help them meet their business objectives. Peter Anna has worked across the financial services sector for many years and having joined Equinix in 2018, is now focussed purely on the insurance sector. She currently works with a number of the top 10 global re/insurers and brokers, guiding them as to the opportunities they now have in building a comprehensive interconnection strategy to enable access to relevant ecosystems. This interconnection orientated approach fundamentally underpins business strategies around innovation and digital transformation.

Daniel is a partner in Crowe’s consulting practice and is an experienced actuary. He specialises in helping insurance clients develop and embed practical, integrated enterprise risk management frameworks, methodologies and reporting, with a focus on improving the efficiency and effectiveness of decision-making. Associated areas of expertise include: innovation, predictive analytics, people and organisational change and operating model design.

Daniel’s career background includes a broad range of roles within consultancies, regulators and insurance companies. He currently chairs the Institute and Faculty of Actuaries Risk Management Research & Thought Leadership Committee.  As part of that, Daniel also recently chaired the IFoA’s “Risk Management in a Digital World” working party, which published a report entitled “Improving the Success of InsurTech Opportunities.”

Helen Tedore is a qualified actuary with over 20 years’ experience within the insurance industry and she is Head of Analytics and Innovation within Crowe’s consulting team based in London. She focusses on generating value for companies by the delivery and implementation of advanced analytics and predictive analytical models.

Helen has a background in leading change delivery to wide variety of stakeholders, with a particular focus on collaboration, culture and behaviours to gain a deep understanding of the specific business drivers and needs to ensure successful implementation with the best solution. Helen’s career spans both consultancy and life insurance company roles with a broad mixture of technical, people and project management skills, including leading large teams to deliver transformational projects. 

Paul Hampton is Senior Director of Product Marketing at Alfresco. Holding over 25 years’ experience in enterprise content management, his areas of expertise include records management, business process management and cloud computing.

Jeremy has been in the Technology industry for over 30 years were he as been part of many transformative technologies and strategies. Starting life as a Developer, this provided a foundation for a broad understanding of how technology enables organisations to stay in front and adapt to change. Jeremy’s expertise lies in Content and Business Process Technologies which underpin all organisations Digital Transformation strategies and is particularly relevant in the Insurance market place today where fundamental change has to implemented

Richard Lancaster is an Enterprise Account Manager at Alfresco. Holding over 20 years’ experience in enterprise content management, his areas of expertise include information management & business process management predominantly working in Financial Services and Insurance.

Manan is a highly experienced insurance professional and a pragmatic business leader. He has previously lead Lockton’s Singapore business where he delivered organisation-wide changes and then went on to manage one of the largest acquisitions in the insurance industry. A Chartered Accountant by profession and now a technologist by trait, Manan is well regarded for his thought leadership. His career has spanned across the Americas, EMEA and Australasia.

As Fujitsu’s Insurance CTO, Manan is responsible for  defining the innovation strategy for the insurance sector. His focus is two-fold:  

1. To bring to the insurance sector some of Fujitsu’s connected technology solutions that have already been applied in Manufacturing, Defence and Transportation and co-create future-focused insurance solutions that would enable a shift in the insurance model from “repair and replace” to “predict and prevent”.  

2. Be a technology partner for the insurance sector on some of its current technology transformation challenges.

Naeem has over 20 years’ experience in creating and leading high value innovative data and analytics teams. Throughout his experience Naeem supported in excess of 200 organisations generate business value from technology, data, AI and analytics. Naeem is passionate about helping clients maximise customer value and reduce operational costs using AI and analytics.

David is a technology and business change professional with over 25 years’ experience in designing, building and deploying new Robotics and AI operating models that deliver value. David has combined a solid foundation in cross sector operational service delivery experience, with extensive experience with large global Systems Integrators, Fintech SMEs and start-ups. David's specialist skills are in helping enterprises break through the automation scale out glass ceiling and move beyond initial small scale deployments and drive accelerated mass enterprise wide adoption of robot farms measured in the thousands.

David is passionate about digital disruption and views the financial services space as at the cutting edge of digital innovation.

Mark has extensive experience in helping insurance clients to better use data, implement advanced analytics and use cloud technologies to help accelerate their migration and harness digital operational efficiencies.  Prior to Google Cloud, Mark has worked with several leading technology providers, helping financial services clients gain competitive advantage through process transformation and agile deployment.

Paul joins Google Cloud as client partner for Insurance. Previously, Paul was at Amazon, where he led engagement with some of Amazon's largest global financial services clients focussed on cloud adoption, agile ways of working and changing customer journeys to embrace digital.  Paul has a degree in Accountancy from Brunel University and an MBA from London Business School.

Charlotte is working with various Insurers in her role as a Customer Engineer at Google Cloud within the FSI team. She is helping insurers to use cloud technologies like GCP to tackle new data problems at scale and to automate their tasks and processes, and to connect customers with Google's engineering excellence. Before Google, Charlotte worked as a big data technical specialist. 

Bart Patrick brings more than 25 years of experience to bear on Duck Creek’s plans in growing it’s footprint in Europe, with some of the most creative and ambitious business strategies being set. Specialising in digital insurance innovation, Bart has helped insurers and insurtechs alike get the most from their investments in technology. For those who know Bart, understand his passion for doing the right thing for the insurance market.

Scott Field has over 15 years’ experience working in the insurance industry in a variety of positions on both the insurer side, the data provider side and the software technology side.

James has worked in the financial services industry in London since 1989, at a variety of organisations ranging from brokers Holman Wade Limited, to Lloyd’s of London in-house reinsurance company Centrewrite, to The Euclidian Group where he served as Group Information Manager – effectively IT Director.  He then moved onto the service side Financial Services joining software house the Wildnet Group in 2005 and then onto Colt Technology Services in 2009. 

Originally joining Equinix to head the company’s expansion into the insurance sector, James now has vertical responsibility for the whole of financial services in EMEA, but works closely with Equinix’s Americas and APAC teams in developing the Company’s colocation, enterprise and ecosystems businesses across all financial services markets.

James holds a Master’s Degree from City University, London, and has been a Fellow of the Chartered Insurance Institute (FCII) since 2000.

Peter Anna has over 25 years’ experience working for large telecommunications/IT organisations, such as Telefonica O2 and Telewest (now Virgin Media), helping customers understand how technology can help them meet their business objectives. Peter Anna has worked across the financial services sector for many years and having joined Equinix in 2018, is now focussed purely on the insurance sector. She currently works with a number of the top 10 global re/insurers and brokers, guiding them as to the opportunities they now have in building a comprehensive interconnection strategy to enable access to relevant ecosystems. This interconnection orientated approach fundamentally underpins business strategies around innovation and digital transformation.

Daniel is a partner in Crowe’s consulting practice and is an experienced actuary. He specialises in helping insurance clients develop and embed practical, integrated enterprise risk management frameworks, methodologies and reporting, with a focus on improving the efficiency and effectiveness of decision-making. Associated areas of expertise include: innovation, predictive analytics, people and organisational change and operating model design.

Daniel’s career background includes a broad range of roles within consultancies, regulators and insurance companies. He currently chairs the Institute and Faculty of Actuaries Risk Management Research & Thought Leadership Committee.  As part of that, Daniel also recently chaired the IFoA’s “Risk Management in a Digital World” working party, which published a report entitled “Improving the Success of InsurTech Opportunities.”

Helen Tedore is a qualified actuary with over 20 years’ experience within the insurance industry and she is Head of Analytics and Innovation within Crowe’s consulting team based in London. She focusses on generating value for companies by the delivery and implementation of advanced analytics and predictive analytical models.

Helen has a background in leading change delivery to wide variety of stakeholders, with a particular focus on collaboration, culture and behaviours to gain a deep understanding of the specific business drivers and needs to ensure successful implementation with the best solution. Helen’s career spans both consultancy and life insurance company roles with a broad mixture of technical, people and project management skills, including leading large teams to deliver transformational projects. 

Paul Hampton is Senior Director of Product Marketing at Alfresco. Holding over 25 years’ experience in enterprise content management, his areas of expertise include records management, business process management and cloud computing.

Jeremy has been in the Technology industry for over 30 years were he as been part of many transformative technologies and strategies. Starting life as a Developer, this provided a foundation for a broad understanding of how technology enables organisations to stay in front and adapt to change. Jeremy’s expertise lies in Content and Business Process Technologies which underpin all organisations Digital Transformation strategies and is particularly relevant in the Insurance market place today where fundamental change has to implemented

Richard Lancaster is an Enterprise Account Manager at Alfresco. Holding over 20 years’ experience in enterprise content management, his areas of expertise include information management & business process management predominantly working in Financial Services and Insurance.

Manan is a highly experienced insurance professional and a pragmatic business leader. He has previously lead Lockton’s Singapore business where he delivered organisation-wide changes and then went on to manage one of the largest acquisitions in the insurance industry. A Chartered Accountant by profession and now a technologist by trait, Manan is well regarded for his thought leadership. His career has spanned across the Americas, EMEA and Australasia.

As Fujitsu’s Insurance CTO, Manan is responsible for  defining the innovation strategy for the insurance sector. His focus is two-fold:  

1. To bring to the insurance sector some of Fujitsu’s connected technology solutions that have already been applied in Manufacturing, Defence and Transportation and co-create future-focused insurance solutions that would enable a shift in the insurance model from “repair and replace” to “predict and prevent”.  

2. Be a technology partner for the insurance sector on some of its current technology transformation challenges.

Naeem has over 20 years’ experience in creating and leading high value innovative data and analytics teams. Throughout his experience Naeem supported in excess of 200 organisations generate business value from technology, data, AI and analytics. Naeem is passionate about helping clients maximise customer value and reduce operational costs using AI and analytics.

David is a technology and business change professional with over 25 years’ experience in designing, building and deploying new Robotics and AI operating models that deliver value. David has combined a solid foundation in cross sector operational service delivery experience, with extensive experience with large global Systems Integrators, Fintech SMEs and start-ups. David's specialist skills are in helping enterprises break through the automation scale out glass ceiling and move beyond initial small scale deployments and drive accelerated mass enterprise wide adoption of robot farms measured in the thousands.

David is passionate about digital disruption and views the financial services space as at the cutting edge of digital innovation.

Mark has extensive experience in helping insurance clients to better use data, implement advanced analytics and use cloud technologies to help accelerate their migration and harness digital operational efficiencies.  Prior to Google Cloud, Mark has worked with several leading technology providers, helping financial services clients gain competitive advantage through process transformation and agile deployment.

Paul joins Google Cloud as client partner for Insurance. Previously, Paul was at Amazon, where he led engagement with some of Amazon's largest global financial services clients focussed on cloud adoption, agile ways of working and changing customer journeys to embrace digital.  Paul has a degree in Accountancy from Brunel University and an MBA from London Business School.

Charlotte is working with various Insurers in her role as a Customer Engineer at Google Cloud within the FSI team. She is helping insurers to use cloud technologies like GCP to tackle new data problems at scale and to automate their tasks and processes, and to connect customers with Google's engineering excellence. Before Google, Charlotte worked as a big data technical specialist. 

Bart Patrick brings more than 25 years of experience to bear on Duck Creek’s plans in growing it’s footprint in Europe, with some of the most creative and ambitious business strategies being set. Specialising in digital insurance innovation, Bart has helped insurers and insurtechs alike get the most from their investments in technology. For those who know Bart, understand his passion for doing the right thing for the insurance market.

Scott Field has over 15 years’ experience working in the insurance industry in a variety of positions on both the insurer side, the data provider side and the software technology side.

James has worked in the financial services industry in London since 1989, at a variety of organisations ranging from brokers Holman Wade Limited, to Lloyd’s of London in-house reinsurance company Centrewrite, to The Euclidian Group where he served as Group Information Manager – effectively IT Director.  He then moved onto the service side Financial Services joining software house the Wildnet Group in 2005 and then onto Colt Technology Services in 2009. 

Originally joining Equinix to head the company’s expansion into the insurance sector, James now has vertical responsibility for the whole of financial services in EMEA, but works closely with Equinix’s Americas and APAC teams in developing the Company’s colocation, enterprise and ecosystems businesses across all financial services markets.

James holds a Master’s Degree from City University, London, and has been a Fellow of the Chartered Insurance Institute (FCII) since 2000.

Peter Anna has over 25 years’ experience working for large telecommunications/IT organisations, such as Telefonica O2 and Telewest (now Virgin Media), helping customers understand how technology can help them meet their business objectives. Peter Anna has worked across the financial services sector for many years and having joined Equinix in 2018, is now focussed purely on the insurance sector. She currently works with a number of the top 10 global re/insurers and brokers, guiding them as to the opportunities they now have in building a comprehensive interconnection strategy to enable access to relevant ecosystems. This interconnection orientated approach fundamentally underpins business strategies around innovation and digital transformation.

Daniel is a partner in Crowe’s consulting practice and is an experienced actuary. He specialises in helping insurance clients develop and embed practical, integrated enterprise risk management frameworks, methodologies and reporting, with a focus on improving the efficiency and effectiveness of decision-making. Associated areas of expertise include: innovation, predictive analytics, people and organisational change and operating model design.

Daniel’s career background includes a broad range of roles within consultancies, regulators and insurance companies. He currently chairs the Institute and Faculty of Actuaries Risk Management Research & Thought Leadership Committee.  As part of that, Daniel also recently chaired the IFoA’s “Risk Management in a Digital World” working party, which published a report entitled “Improving the Success of InsurTech Opportunities.”

Helen Tedore is a qualified actuary with over 20 years’ experience within the insurance industry and she is Head of Analytics and Innovation within Crowe’s consulting team based in London. She focusses on generating value for companies by the delivery and implementation of advanced analytics and predictive analytical models.

Helen has a background in leading change delivery to wide variety of stakeholders, with a particular focus on collaboration, culture and behaviours to gain a deep understanding of the specific business drivers and needs to ensure successful implementation with the best solution. Helen’s career spans both consultancy and life insurance company roles with a broad mixture of technical, people and project management skills, including leading large teams to deliver transformational projects. 

Paul Hampton is Senior Director of Product Marketing at Alfresco. Holding over 25 years’ experience in enterprise content management, his areas of expertise include records management, business process management and cloud computing.

Jeremy has been in the Technology industry for over 30 years were he as been part of many transformative technologies and strategies. Starting life as a Developer, this provided a foundation for a broad understanding of how technology enables organisations to stay in front and adapt to change. Jeremy’s expertise lies in Content and Business Process Technologies which underpin all organisations Digital Transformation strategies and is particularly relevant in the Insurance market place today where fundamental change has to implemented

Richard Lancaster is an Enterprise Account Manager at Alfresco. Holding over 20 years’ experience in enterprise content management, his areas of expertise include information management & business process management predominantly working in Financial Services and Insurance.

Manan is a highly experienced insurance professional and a pragmatic business leader. He has previously lead Lockton’s Singapore business where he delivered organisation-wide changes and then went on to manage one of the largest acquisitions in the insurance industry. A Chartered Accountant by profession and now a technologist by trait, Manan is well regarded for his thought leadership. His career has spanned across the Americas, EMEA and Australasia.

As Fujitsu’s Insurance CTO, Manan is responsible for  defining the innovation strategy for the insurance sector. His focus is two-fold:  

1. To bring to the insurance sector some of Fujitsu’s connected technology solutions that have already been applied in Manufacturing, Defence and Transportation and co-create future-focused insurance solutions that would enable a shift in the insurance model from “repair and replace” to “predict and prevent”.  

2. Be a technology partner for the insurance sector on some of its current technology transformation challenges.

Naeem has over 20 years’ experience in creating and leading high value innovative data and analytics teams. Throughout his experience Naeem supported in excess of 200 organisations generate business value from technology, data, AI and analytics. Naeem is passionate about helping clients maximise customer value and reduce operational costs using AI and analytics.

David is a technology and business change professional with over 25 years’ experience in designing, building and deploying new Robotics and AI operating models that deliver value. David has combined a solid foundation in cross sector operational service delivery experience, with extensive experience with large global Systems Integrators, Fintech SMEs and start-ups. David's specialist skills are in helping enterprises break through the automation scale out glass ceiling and move beyond initial small scale deployments and drive accelerated mass enterprise wide adoption of robot farms measured in the thousands.

David is passionate about digital disruption and views the financial services space as at the cutting edge of digital innovation.

Mark has extensive experience in helping insurance clients to better use data, implement advanced analytics and use cloud technologies to help accelerate their migration and harness digital operational efficiencies.  Prior to Google Cloud, Mark has worked with several leading technology providers, helping financial services clients gain competitive advantage through process transformation and agile deployment.

Paul joins Google Cloud as client partner for Insurance. Previously, Paul was at Amazon, where he led engagement with some of Amazon's largest global financial services clients focussed on cloud adoption, agile ways of working and changing customer journeys to embrace digital.  Paul has a degree in Accountancy from Brunel University and an MBA from London Business School.

Charlotte is working with various Insurers in her role as a Customer Engineer at Google Cloud within the FSI team. She is helping insurers to use cloud technologies like GCP to tackle new data problems at scale and to automate their tasks and processes, and to connect customers with Google's engineering excellence. Before Google, Charlotte worked as a big data technical specialist.