Blog: Employees' mental health and returning to the workplace

As lockdown eases and society moves towards establishing some kind of new normality, we've seen employers undertaking surveys of employees to better understand their views on coming back to the office. Lesley Allen, partner at law firm Clyde & Co, asks…


Blog: Covid-19 - time to re-evaluate

The coronavirus pandemic has hit people hard in a manner that the insurance industry can’t compute. Bundeep Singh Rangar, CEO of Premfina, looks at what lessons insurers can learn from the crisis.


Covid-19 an excuse not a reason for redundancies, say recruiters

Insurance recruiters told Post Covid-19 is being used as an excuse for companies to streamline their businesses.


Aviva's Patrick Tiernan on getting Britain back to business

The tragic toll of Covid-19 is incalculable. In less than five months, this pandemic has taken away so many loved ones – devastating families, friends and colleagues on a scale that could not have been imagined. Patrick Tiernan, managing director UK…


Spotlight: Lloyd's and the London market: Covid-19 – jump-starting a tech revolution in the London market

Covid-19 has forced the insurance sector to take a long hard look at how it uses technology. Handing over back office functions is allowing firms to tackle what they do best – pricing and underwriting


Trade Voice: MGAA’s Ben Busfield on responding in the face of unprecedented adversity

Ben Busfield, operations manager at the Managing General Agents’ Association, discusses how members reacted to the UK going into lockdown and how they are supporting employees and serving clients as the country eases along the pathway to a new normal.


Lloyd's working on non-damage BI cover for SMEs

Lloyd’s is working on non-damage business interruption cover for SMEs as part of recovery efforts to fast-track global economic and societal recovery from the “far-reaching” impacts of Covid-19.


MGAs hanker after face-to-face business return

A survey of the Managing General Agents' Association has found that despite the increased use of video conferencing services during the Covid-19 lockdown, managing general agents are keen to get back to face-to-face meetings.


My life in quarantine: Questgates' Nikki Sutton on adapting to a Covid-safe workplace

Face-to-face meetings are a vital part of the loss adjusting service and larger claims can’t be managed without visiting sites so for Nikki Sutton, associate director – head of private clients at Questgates, while others have been in lockdown she has…


Insurance Monitor: Past, present and future: Lloyd's, legacies and leaving lockdown

In this month’s column, David Worsfold looks at insurance past, present and future in light of the pandemic and the recent Black Lives Matter protests.


Spotlight: Technology: Maximising sales and underwriting results using a digital workforce

While data is at the core of every underwriting decision, for many insurance organisations using that data efficiently is a manual and time-consuming process.


Future of Lloyd's underwriting room unclear as it targets September partial re-opening

The future of the Lloyd’s underwriting room after the Covid-19 pandemic is in doubt, with the success of remote trading raising questions over the necessity of insurers paying for square footage in the City.


Aon's Charles Alberts on reshaping the world of work with health and wellbeing at its core

Despite contagious disease experts and high-profile figures warning of the risk of a pandemic for years, the Covid-19 epidemic caught the world unawares, writes Charles Alberts, head of health management at Aon.


Bupa's Alex Perry on driving innovation in response to Covid-19

This pandemic is and has been extremely challenging for many people and organisations and, according to Alex Perry, CEO of Bupa Insurance UK, while all of us have had to adapt quickly its mark will be felt for years to come.


Direct Insurance stakes industry first claim with permanent remote working choice for staff

Direct Insurance Group has offered all staff the choice and flexibility of working from home, in the office or a mixture of the two on a permanent basis, Post can reveal.


Educating and representing during Covid-19: How insurance trade and training bodies are operating remotely

There has been a lot of focus on how different insurance companies have responded to the Covid-19 pandemic, but what about the representative and educational organisations that are part of the lifeblood of the sector? Post content director Jonathan Swift…


Future Focus 2030: The future of personal injury podcast - the pathway to reform

It is the year 2030. After a number of false starts the government finally introduced its Whiplash reforms in April 2022 following delays due to the extended impact of Brexit and Covid 19.


Claims Apprentice Podcast: Future of Work and its impact on the insurance industry

This week Insurance Post formally launches the 2020 season of Claims Apprentice in association with Kennedys.


Insurance Covid-Cast: Future of Insurance Work – Lesson learned to help Gen Y employees adjust to a new work/life balance post-pandemic

For the 33nd episode of Post and Insurance Age’s video series we gathered together a panel of senior HR and talent managers to discuss the feedback they have had from millennials about how they have experienced lockdown and how insurers might adapt in…


Insurance Covid-Cast: Future of Insurance Work - What do millennials want from their employers; and has it shifted due to Covid-19?

For the 32nd episode of Post and Insurance Age’s video series we gathered together a panel to discuss how millennials have experienced lockdown and what temporary practices they would like to see made permanent.


Insurance Covid-Cast: Managing return to work risks as offices look to re-open

In the 28th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss how employers manage the return to the office, given many staff members might have anxieties about the ‘new normal’ - not least travelling to and…


Insurance Covid Cast: Reinvigorating the workforce post-pandemic

In the 27th episode of Post and Insurance Age’s video series we gathered together an expert panel to discuss what the insurance sector has learnt over the last three months - and how it might shape the employer-employee relationship when offices re-open.


Covid-19 Resilience Survey 2: Two-thirds of insurance staff are not keen to return to the office, while 90% are anxious about using public transport

The majority of insurance staff feel worried or anxious about a return to the office environment, while 90% of those surveyed had major concerns about using public transport to get there a survey by Post has found.


Download the Insurance Covid-19 Resilience Survey

The Covid-19 pandemic has resulted in the mass migration of insurance professionals away from the office environment for the foreseeable future. In light of this unprecedented situation, Post subscribers were invited to take part in an online survey to…


Covid-19 Resilience Survey finds insurance employees most concerned about mental health and mass sickness

The ability for employers to handle staff wellbeing - especially mental health - and manage business if staff numbers are significantly reduced due to sickness, were the most pressing concerns among respondents to an exclusive Post survey focused on…


Analysis: What will the legacy of Covid 19 mean for the future of work as insurance staff migrate from the office to home?

Insurers might be closing their offices in the face of Covid 19, but they are quick to reassure everyone that it is business-as-usual. Jonathan Swift looks at what insurers are doing in the face of unprecedented upheaval and what the legacy might be when…