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Entries are now closed. Shortlist announced!

 

The Customer Experience Award

Awarded to an insurance market organisation that can demonstrate how the adoption of a new technology or innovation has helped it to connect with its customers, business partners, brokers or agents to better meet their needs during the past 12 - 24 months.

The winning entry could focus on improving the speed to market for products, greater pricing flexibility and general ease of doing business with. (The size of organisation is immaterial).

The judges/voters will be looking for:

  • An innovative and intuitive design that shows clear customer first thinking
  • The simplification of a complicated process through the integration of technology
  • Results against previous customer experience
  • Customer testimonials and feedback on service 
  • The problem you have solved and how you achieved this

OPEN TO: Insurers, MGAs, brokers and insurtechs.

The Insurance Brand of the Year

This award will recognise the efforts of an insurance firm, intermediary or new market entrant that has used PR and marketing activity to improve both awareness and trust in its brand.

The judges/voters will be looking for: 

  • Demonstration of how your organisation has used one or a mix of marketing, sponsorship and/or PR to improve market share, enhance customer loyalty and raise the profile of your brand  
  • Shows innovative, original thinking applied to modern channels
  • Demonstrates creativity
  • Gives examples of engagement, and possibly the creation of brand ambassadors 
  • Shows evidence of results being achieved against targets 

OPEN TO: Insurers, MGAs, brokers and insurtechs.
 

Best Insurtech Idea of the Year

Open to any insurtech business [including subsidiaries/brand launches] less than three years old at 5th December 2019 that can demonstrate success in making a noteworthy contribution to the UK insurance market by spotting a gap in the market and filling a customer need with new product(s), solution(s) and/or partnership(s).

The business may not be significantly profitable or fulfilled its objectives to date, but will need to demonstrate a plan that evidences great future potential for investors and customers alike. 

From start-up to fully fledged organisation the best ideas and achievements should be celebrated. 

The judges/voters will be looking for:

  • Creative solutions to problems within the industry ranging for instance from claims, payments or the supply of services
  • The creation of new products or lines of business
  • Customer engagement and testimonials
  • Strategic objectives and milestones achieved
  • The case for success

OPEN TO: B2B and B2C insurtechs [including joint ventures with incumbents] that are less than 3 years old 
 

Insurance Technology Department or Project Team of the Year

Awarded to a department or project team that can demonstrate how it has implemented innovations that have helped transform a wider organisation over the last 12/24 months whilst also meeting its overall objectives. This could include greater mobile competitiveness; telematics progress or improved collaboration with partners or agents. 
The size of organisation is immaterial.

The judges/voters will be looking for:

  • Strategic goals 
  • The benefits this project or team has brought
  • Achievement of strategic objectives and milestones so far

OPEN TO: Insurers, MGAs, brokers and insurtechs.
 

Young Innovator of the Year

Open to anyone working in the UK insurance industry aged 30 or under on the closing date of 1st October 2019. 

The voters will be looking for a person who has: 

Made a significant impact on the insurance market as a whole through innovation, be it in the creation of a new product, spotting a gap in the market, launching an innovative company or any clearly impactful achievement to date. 

They should be able to clearly demonstrate a major contribution to the world of insurance and a continued passion for driving change in the market

NB: All nominations must be made or supported by the person's agreement.

The judges/voters will be looking for:

  • Achievements to date
  • Future plans or collaborations
  • Manager or investors testimonial

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and technology vendors.

Young Marketer/PR Employee of the Year

Open to anyone working in the UK insurance industry aged 30 or under on the closing date of 1st October 2019. 

The voters will be looking for a person who has: 

Made a significant impact on the insurance market as a whole through marketing/PR, be it in the creation of a new campaign, spotting a gap in the market, launching an innovative campaign or any clearly impactful achievement to date. 

They should be able to clearly demonstrate a major contribution to the world of insurance marketing and communications and a continued passion for driving change in the market

NB: All nominations must be made or supported by the person's agreement.

The judges/voters will be looking for:

  • Achievements to date
  • Future plans or collaborations
  • Manager or investors testimonial

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and technology vendors.

Creative Team of the Year

Open to any creative team from an agency, insurer, broker or supplier working in the UK insurance industry.

The voters will be looking for a team that has: 

  • Made significant strides in promoting the brand they work for through marketing and PR activities in the last 2-18 months. 
  • Can clearly demonstrate a major contribution to the success of the business they work for through their activities or campaign.
  • Shows innovative and original thinking in their messaging and has embraced all media channels to the ends of forwarding the business that employs them. 

This could have been delivered by a successful new product or service launch; a revamped pricing strategy; and/or a communication initiative such as uncensored feedback. 

The judges/voters will be looking for:

  • The teams / campaigns strategic goals
  • The thinking behind the direction chosen for the campaign/s
  • Audience analytics supporting the choices
  • Results against the strategic goals

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and technology vendors.

The Market Collaboration Award

Open to any two or more organisations who have worked together to innovate or improve the insurance industry or a modern working style that has helped shape the way an insurer, MGA or intermediary improves their product offering over the last five years. 

The voters will be looking for a collaboration that has: 

Brought together modern thinking, ways of working or embraced technology with the traditional world of insurance and analytics to create a product or service that is truly collaborative.  

Clearly demonstrate the success of a collaborative work environment or mind-set that has driven change through the organisations

The judges/voters will be looking for:

  • The reason behind the collaboration
  • The success behind the collaboration
  • Future plans and expectations for the collaboration
  • Testimonials and case studies from the participants

OPEN TO: Anyone working in the UK insurance sector including insurtechs, TPAs and vendors that have collaborated with an insurer, MGA or broker.

Digital Marketing Campaign of the Year

This award is open to all businesses operating in the UK insurance markets - or agencies working on their behalf - that have undertaken a digital marketing campaign, targeting retail consumers, intermediaries or other insurance buyers in the last 12-18 months.

The judges will be looking for entries that:

  • Demonstrate how an organisation has used one or a mix of digital channels to improve market share, enhance customer loyalty, raise awareness of a brand or break into new markets 
  • Are innovative, original and fresh thinking
  • Illustrate how a firm used data analytics to identify a customer segment to target and/or social media to better connect with specific consumers
  • Show evidence of results being achieved against targets

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and marketing agencies.

Niche Marketing Campaign of the Year

This award is open to all businesses operating in the UK insurance markets - or agencies working on their behalf - that have undertaken a marketing campaign targeting a niche market in the last 12-18 months.

The judges will be looking for entries that:

  • Demonstrate how an organisation has used one or a mix of media to improve market share in a selected sector, enhance customer loyalty there, raise awareness of a brand or break into a new niche 
  • Are innovative, original and fresh thinking
  • Might illustrate how a firm used data analytics to identify a market to target and/or social media to better connect with specific consumers
  • Show evidence of results being achieved against targets

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and marketing agencies.
 

Digital Insurance Company of the Year

Covering firms that specialise in B2B business, B2C business or both, this award will reward an organisation that has embraced the digital and insurtech agenda over the last 12-24 months to fully engage customers through an omni-channel approach, to enhance their insurance journey. This could include joint initiatives with insurtechs/vendors. 

Evidence of success in generating business as part of a holistic response to the digital shift will be among the key considerations, as will the adoption of an agile digital culture among its workforce. 

The judges will also be looking for evidence of enhanced customer service and contributory factors such as an integrated adoption of tools such as data analytics and/or new technologies such as IoT or AI and/or new distribution platforms such as UBI.

OPEN TO: Insurers, MGAs and brokers.
 

The Data Analytics Award

Awarded to an analytics-based project that has delivered measurable benefits to the organisation/s that is/are using it. 

The winner should be able to provide evidence of success in generating profitable new business, reducing churn and/or enhancing a digital customer service utilising the likes of - but not limited to - predictive analytics and/or decisioning. The size/cost of the project is immaterial as long as entrants can demonstrate a ROI.

OPEN TO: Insurers, MGAs, brokers and insurtechs.

Outsourced Technology Partner of the Year

Awarded to recognise excellence in the provision of technology solutions, the winner will be a supplier of hardware, software, analytics, data storage and/or digital services to the UK insurance sector that has achieved significant business success in the past 12 - 24 months, and can demonstrate high levels of customer satisfaction and business benefits from the users of its offerings. The size of organisation is immaterial.

OPEN TO: Anyone supplying technology-based solutions and services to the UK insurance sector including vendors and B2B insurtechs.

The Campaigner of the Year

Awarded to recognise the efforts of businesses/groups/foundations who have promoted and championed the benefits of insurance. Rather than promoting product alone, we are looking for campaigns that best showcased the best our industry has to offer. 

Whether campaigns focussed on talent acquisition, insurance for vulnerable customers, or the risks of underinsurance to name three examples, this award celebrates the merits of the sector.

OPEN TO: Anyone working in the UK insurance sector including insurers, MGAs, brokers, insurtechs, TPAs and marketing agencies.

The Achievement Award

The winner of this award will be announced on the evening. There will be no shortlist for this category, however the judges will be accepting suggestions. 

This special award will be given to an individual working within the UK insurance who has shown outstanding long term commitment to new creative thinking and innovation over their career to date; to forward the standing of the sector as a forward thinking and progressive market.