Motor Claims Management Briefing 2007

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As the motor sector continues to feel the squeeze from stagnant premiums and new competition, the need to keep on top – and ahead – of claims costs undoubtedly provides the industry with an ongoing challenge.

2007’s Motor Claims Post Management Briefing saw key internal and external players address such topics as:

• The necessity of improving customer service with expert advice from the director of the Institute of Customer Service
• The importance of getting to grips with the latest counter-fraud initiatives, with an update from the deputy chairman of the Insurance Fraud Bureau
• The subject of recent and impending legislation emanating from both the UK and European Union, with expert insights from Weightmans
• The latest developments in the world of vehicle manufacture and research with an expert presentation from Thatcham