The Claims Awards 2017 Winners

We are delighted to announce the winners for The Claims Awards 2017.

Customer Care Award

Covéa Insurance


Allianz Insurance
Hiscox UK and Ireland
Smart Cover Insurance Services
Sompo Canopius - in partnership with Park Homes Assist and Davies Group


Unsung Claims Hero of the Year

Nicola Hill, Customer experience coach, Covéa Insurance

Kenny Asamoah, branch senior technical authority holder, Allianz Insurance - HIGHLY COMMENDED


The Training Award


Allianz Insurance
Covéa Insurance
Davies Group
Direct Line Group - In partnership with Blue Sky Performance


Claims Innovation of the Year - Insurer/Broker

Legal & General


Allianz Insurance
Co-op Insurance
Covéa Insurance
Hiscox Insurance Company


Claims Innovation of the Year - Outsourced Partner

VPS Evander

Chartered Insurance Institute - Claims Faculty New Generation Group
Crawford & Company
Davies Group
Evoque Claims & Appraisals
TRS Claims


Personal Lines Team of the Year

Allianz Insurance



Commercial Lines Team of the Year

Covéa Insurance

Allianz Insurance
Fusion Insurance
QBE - in partnership with FMG


Insurance Claims Manager of the Year

Matthew Shannon, motor claims manager, Co-op Insurance

Mark Merrix, fraud manager, Allianz Insurance



The Rising Star Award

sponsored by


Thomas Simpson - NFU Mutual

Chris Skolsky - Allianz Insurance
Dan Lettington - Chaucer
Emma Brydges - ALPS
Michael Boast - Smithers Purslow


Claims Achievement Award

Matthew Scott, chief claims officer, NFU Mutual


Loss Adjuster of the Year

Davies Group


Insurance Law Firm of the Year


Bond Dickinson
Clyde & Co
Fenchurch Law
Hill Dickinson
Rradar -


Claims Technology Partner of the Year

360 GlobalNet

Albany Group
Claims Consortium Group
Insure The Box and Hubio ICE Claims


Claims Collaboration of the Year

Chartered Insurance Institute - Claims Faculty New Generation Group