Judging

The following awards will be judged by a special panel of industry experts chaired by Jonathan Swift, chairman, Post Magazine.

• The Customer Care Award
• The Training Award
• Innovation of the Year Award
• Personal Lines Team of the Year
• Commercial Lines Team of the Year
  
  

The Judging Panel

• Chair: Jonathan Swift
  Claims Club chairman
• Simon Burley
  president of the Chartered Institute of Loss Adjusters and Delta Claims Services founder
• Don Clarke
  president of the Forum of Insurance Lawyers and Keoghs partner
• Ant Gould
  director of faculties, Chartered Insurance Institute
• Simon How
  senior claims manager, Lloyd's
• Terry Renouf
  national senior partner, BLM
• Jacci Taylor
  Claims Club founder member and director of customer management at TLSS 

The Rising Star Award will be judged by members of the Claims Club Advisory Board.

CII Claims Faculty Achievement Award
The Achievement Award will be decided by the CII Claims Faculty Board.