2023 Winners
Shortlist
Claims Collaboration of the Year
Admiral Insurance & DWF Law
Claims Innovation of the Year – Insurer/Broker
Sponsored by
Aviva - Straight Through Process
Claims Innovation of the Year – Outsourced Partner
Lloyd's and Vitesse
Claims and Fraud Awards Rising Stars
Jordan O'Donnell, Zurich Insurance
Joseph O'Gorman, DWF Law
Holly Robson, NFU Mutual
Combatting Fraud - Collaboration of the Year
Direct Line Group and Crawford Legal Services
Combatting Fraud - Technology Innovation of the Year
Clearspeed
Counter Fraud Team of the Year
Sponsored by:
Hiscox UK
Customer Care Award
Aviva
ESG: The Sustainable Claims Management Award
QBE Business Insurance & Sedgwick
Fraud Intelligence Team of the Year
Sponsored by:
DAC Beachcroft Intelligence Team
Fraud Investigation of the Year
Sponsored by:
Aviva Counter Fraud Team
Fraud Investigation Team of the Year – Independent
Sponsored by:
Charles Taylor
Insurance Claims Manager of the Year
Lynette Grocott, Zurich Insurance Company - Zurich Rehabilitation Team (General Insurance)
Insurance Claims Team of the Year
NFU Mutual - Credit Hire Team
Insurance Legal Team of the Year
Keoghs
Technology Partner of the Year
VisionTrack
The Training and Professional Development Award
HF
Unsung Hero of the Year
Joanne Baker, DWF Law LLP
Insurance Claims Star of the Year
Craig Budworth, DWF Law
Insurance Fraud Star of the Year
Adele Summer, RSA
Claims and Fraud Achievement Award
Sponsored by:
Graham Gibson, Allianz